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Accessibility Statement of Commitment

TNG is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

TNG will strive at all times to ensure that it’s policies, practices and procedures and services are available in a way that is consistent with the following core principles as outlined in the AODA.

Dignity – goods and services are provided in a manner that is respectful to persons with a disability and does not diminish the person’s importance.

Independence – Accommodating a person’s disability means respecting their right to do for themselves and to choose the way they wish to receive goods and services.

Integration – Wherever possible, services will be provided in a manner that enables people with disabilities to fully benefit from the same services, in the same place and in the same or similar way as other customers. This may require alternative formats and flexible approaches. It means inclusiveness and full participation. This is a fundamental human right.

Equal Opportunity – Service is provided to persons with disabilities in a way that their opportunity to access goods and services is equal to that given to others.

TNG is committed to developing accessibility policies and our multi-year accessibility plan outlines what we will do to remove and prevent accessibility barriers in our organization.

Download a copy of the TNG’s multi-year accessibility plan by clicking here.
Download a copy of TNG’s accessibility policy by
clicking here.

More Information
Please contact Michele Metcalfe-Kletke, Director of Human Resources via email at mmetcalfe-kletke@tng.com should you wish to:
• Provide feedback on the way we provide products and services to customers with disabilities;
• Provide feedback on our policy;
• Request additional information.


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